Returns & Exchanges
At Upscale Consignment, we take pride in offering high-quality, pre-owned luxury home furnishings and decor. Due to the unique nature of our curated inventory, all sales are final, though we offer a 48-hour approval period for select items to ensure they fit perfectly in your space.
Verification and Eligibility
Ensure your item is eligible for return by checking the 48-hour approval window noted on your original sales receipt.
Contact Support
Email our concierge team or visit our showroom with your original proof of purchase to initiate an authorization request.
Item Inspection
All returned items must be in the exact condition they were at the time of purchase; our team will conduct a thorough quality inspection upon arrival.
Refund Processing
Once approved, a refund will be issued to your original payment method, minus any applicable delivery or restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing